Telephonetics VIP, the speech recognition and automation specialist, will be sharing their knowledge on Next Generation Voice Solutions for the NHS at the forthcoming NHS North East Telecommunications User Group Meeting.
The meeting is being held at the James Cook Hospital, Middlesbrough on 11th June 2008.
Mark Humphreys of Telephonetics VIP will explain to attendees how next generation voice solutions using speech automation can improve NHS communications. One automation solution to be discussed by Mark is the use of automation to deliver medical results and appointment reminders in order to relieve pressure on clinical staff and improve service for patients.
For more information and the full meeting agenda please visit:
http://journals.aol.co.uk/jpicklesnhs/john-pickles-consulting/
ENDS
For more information contact:
Danielle Hearne
PR Manager
Telephonetics VIP
Tel: +44(0)1442 242 242
Email: danielle.hearne@telephoneticsvip.co.uk
Web: www.telephoneticsvip.co.uk About Telephonetics VIP
Telephonetics VIP (www.telephoneticsvip.co.uk), which is part of Telephonetics plc, is a leading provider of speech recognition and voice automation solutions.Offering diverse automation solutions and deployed across 20,000 telephony channels, Telephonetics VIP uniquely processes over 35 million minutes of speech recognition per annum, via its carrier-class resilient platform in both hosted and customer premises solutions.
Drawing on over 15 years of understanding how people interact over the telephone, Telephonetics VIP offers a range of customer-focused solutions, covering even the most demanding environments, and delivering real business benefits to all its customers.
With innovative solutions for speech self-service, mobility, outbound messaging, emergency notification and business continuity Telephonetics VIP has built a large customer base. This includes 80% of the major UK multiplex cinemas, over 50% of the NHS acute health trusts, more than 50 local councils and emergency service operations, along with significant financial and legal company representation.
TELEPHONETICS PLC
Telephonetics plc (TPH.L) is a UK-based speech recognition solutions company. The Group was listed on the London Stock Exchange’s AIM market in July 2005.
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